🇨🇭 SWITZERLAND

Shipping costs

Regular shipping within Switzerland is always free. Since we ship from Switzerland, you won't incur any customs fees.

 

Delivery times

Delivery times within Switzerland are usually 2-3 working days.

 

🌍 INTERNATIONAL SHIPPING

We offer international shipping to selected countries in Europe.

Shipping costs

International shipping is available at a flat rate of CHF 20.

All orders are shipped from Switzerland with reliable shipping providers (Swiss Post/DPD).

As soon as your order is on its way, you will receive a tracking link.

Delivery times

Delivery time varies depending on the destination.

Within Europe, the estimated delivery time is 4–8 working days.

Please note that customs clearance may cause delays.

Customs & Taxes

International orders are shipped Delivery Duty Unpaid (DDU).

This means that customs duties, import taxes and other charges are to be borne by the recipient and may be levied upon delivery – depending on the regulations in your country.

We recommend that you contact your local customs office in advance.

 

Returns

You can return goods that you do not like within 30 days of receipt, provided they are complete and in their original packaging and are unused and undamaged.

All return costs are borne by the customer.

If you return an item within 30 days of receiving the item, we'll issue a full refund to your original payment method. Please allow up to 21 business days for the refund to be processed, after which the amount should be credited to your payment method on file.

Please send your returns to the following address:

Leonardo Zurich
C/O Corinus AG
Thurgauerstrasse 117
8152 Glattpark (Opfikon)

Order cancellation

We understand that plans can change. You can cancel your order within 2 hours of placing it, provided it has not yet been processed for shipping. To cancel your order, please contact our customer service at contact@leonardozurich.ch with your order number. Cancellations are no longer possible after this deadline.

 

Email: contact@leonardozurich.ch

Phone: +41 44 829 22 26